Demand: Clients request documents to be online. When your clients want their documents online, they don’t mean a list of PDFs. Don’t underestimate the value of live text. HTML is easier to read on the screen and saves trees. If you don’t know how to post live text to the web, then you need a [...]
Municipal Site Makeover – Standards Needed
Finding information such as a city’s zoning ordinance on their web site is not even remotely enjoyable. Every municipality organizes information in a different way—some sites make sense while many do not. Since most cities have practically the same departments and offer the same services online, I believe it is reasonable to create guidelines for [...]

