What I am working on

Sense of Place – Linking Farm to the City

Tuesday, January 27th, 2009

Planners and architects aren’t the only professionals to connect with sense of place.  If you have watched several episodes of Chef Gordon Ramsay’s show, Kitchen Nightmares you probably noticed a pattern—Chef was called to save a failing restaurant. Its struggling because it is generic and serves frozen food. Of course, there are issues of mismanagement, incompetent chefs, and cleanliness that are also involved. He makes aesthetic improvements, psychoanalyzes the staff, and changes the menu to include all fresh, local ingredients in every entertaining episode. He applies the same formula to restaurants regardless of geographic location.

He strongly believes the success of a restaurant depends on two things. The first is that the restaurant can differentiate itself locally. This is accomplished by being aware of the competition and the local context in which it exists. He finds a niche missing in the community’s choices and sells it to them with a local twist. The second key to success is local ingredients. In every episode, Chef Ramsay makes a trip to a local farmer’s market to purchase the ingredients for the new menu. He “surprises” (often the owners act like they never knew a market was down the street) them with information about where to buy local and how to support the farmers in their community.

Chef is not alone in his quest for the local, it is a national trend among consumers. A consumer that shops for food and only eats local production is called a locavore. Is this a trend or a desire to connect with sense of place?

The increasing demand for local has led to a revival of the small farm. It’s a movement that is gradually reshaping the business of growing and supplying food. According to the U.S. Agriculture Department, there are 4,685 farmer’s markets as of August 2008 up 6.8% from 2006 and up 57% from 2001. Most markets reported are setup in a parking lot or on a closed street throughout the year except winter in urban areas. The USDA’s web site has tools to help consumers locate the nearest farmer’s market. It doesn’t stop there. The site also has resources for farmers to market their farm as a tourist destination.

Branding farms, such as the entire region Napa valley or a specific winery, is not a new concept. In fact, it has a name, Place Marketing. Pick your own is a popular place marketing technique.

Browsing the USDA’s web site, I found a Small Farms Conference proceeding from 2006 with a report conducted on regional cluster farms, the last place I thought place marketing would be mentioned.

Cluster farms are where the same food is grown in a region, for instance mushroom farms near Philadelphia or potatoes in Saint Augustine, Florida. The report elaborates on biological, environmental, and cultural factors that could potentially effect small farms in the US. But then it concludes by identifying the one primary way to keep cluster farms from disappearing : regional branding and farm marketing.

The USDA provides a marketing toolkit to farmers to brand and market the  experience of farm life. Here is a snippet from the toolkit,

“Many farmers, government officials, and rural advocates are enthusiastic about the prospects of direct farm marketing for bolstering farm income and promoting rural development. Direct marketing plays a role in rural development by encouraging a climate of entrepreneurship and innovation, attracting agricultural tourists, and promoting alternative forms of agriculture. However, an analysis of 1992 Census of Agriculture data indicates that the income from
direct selling is relatively small and limited to communities near urban areas. Communities in remote locations need to make a concerted effort to benefit from direct marketing.”

Conferences on farm marketing have featured seminars on how to turn farms into haunted houses, ornamental gardens, restaurants, hunting lodges, shooting ranges, and even day labor tourism to bring consumers directly to the farm. The strategy drives traffic to the site which builds customer loyalty at the stand.

While farmer’s markets have been around for hundreds of years, the tourist experience of farm has not. Perhaps farm tourism will continue to inspire more locavores which could save the small farm from demise. Localism coupled with the organic movement has shown that consumers have raised their awareness about where food comes from.  This level of consciousness reinforces our sense of place; it has the potential to renew our connection to earth for more than just nourishment.

USDA Farmer’s Market page

To learn more about the current Farmer’s Market trends

Find a local farmer’s market

Planning school doesn’t utilize web-based technology

Friday, September 26th, 2008

Planning education has traditionally been the responsibility of universities for the fundamentals and the American Planning Association for professional certification and continuing education. There are many opportunities for both universities and the APA to educate non-planners and planners about planning issues. I believe the APA has made giant strides to fill in the gaps with real world knowledge and case studies. A large organization, though, suffers from the flexibility to quickly turn knowledge into a commodity that can be digested and put to the test. Swiftness to disseminate tutorials and hands-on training are required to keep up with the changing technology landscape. There are currently few educational providers  of courses on skill development as it directly applies to planning.

Planning school today doesn’t adequately prepare a planner to utilize web based technology. This is largely because the web is a dynamic entity and new technologies are almost impossible to keep up with. It takes years to design a course and get it approved for integration into the curriculum. A latency period is created between what is approved to be taught and what exists to be utilized.

The perception of the recent planning graduate is that they are “up on the latest technology.” A planning principal looks to a recent graduate  to demystify web based mapping technology. Senior planners look to recent graduates to post plans online and manage community feedback. These aren’t things that are taught in school. In order for the young professional to meet the demands of the planning practice while using technology to raise the profession’s baseline, proper support needs to be in place. An “On Demand” continuing education support system that will get them up to speed through interactive tutorials and webinars. They need someone who will filter all the available information out there into bite sized chunks that can live on their desktops. What is required are skills relevant to the work they are doing without spending hours (and years) learning web design, web development, or special programming languages to achieve measurable results.

I have been amazed at how seemingly slow the profession of planning has been to adopt and integrate technology into the workflow. Things like online content management and document collaboration have been utilized by other professions for nearly a decade while planning professionals remain tied to their applications running locally on their computers. Did you know we can avoid this scenario, “ Oh, let me email that to you, you make changes, then email it on to Sally. I’ll keep the original here so we can refer back to it later.”? Why don’t planners use more of what is available? Is this because planners don’t know how to access such tools? Is it because they are too expensive for planners? Perhaps because planners don’t know they exist or how to get them setup? From my experience, planners find it useful but don’t understand how these tools add value to planning services. Usefulness alone will not change a mindset or inspire planners to adopt new ways of servicing communities.

What is a web based database? Let me demystify it

Thursday, July 10th, 2008

To some people, a database is a mysterious matrix of inputs and outputs. It isn’t that mysterious, really. A couple of graphic explanations will help you better understand what it is so you can use this powerful tool to organize and query your data.

A database can be thought of as a box but not just any box. It is a highly organized, structured box designed to contain multiple smaller boxes. Each small box contains its own contents and is stacked in rows and columns to be viewed and retrieved.

Almost all of my clients can utilize a database in one way or another. If they want to administer their site’s content, they need a database. If they want to collect registration data, a database could do this. Survey responses will also require one.

A simple database can be an excel spreadsheet. Think of the rows of information that are organized by columns. Each column has a particular heading, each row consists of information that corresponds to the column header.

For example, I have a collection of historic properties. Each property has an address, architectural style, and date built.

My database would look like this:

Address Architectural Style Date Built
1234 Bernard Classical 1890
2256 Gregory Art Nouveau 1920
3489 Prairie Gothic Revival 1908

You will need to make the database interactive if you want to perform a search to narrow down all the properties that were built between 1900 and 1920 or if you want to retrieve all the properties that are Art Nouveau in style.

This is easily accomplished online. We can take your table of information and transform it into a web site. A web site can display each property on a page with images and descriptions. You can search and return the results on a map and manage the content to add and edit entries.

Behind the Scenes

Here is an example of what I do with your data when I build you a database. I will use the Illinois ResourceNet project I am working on as an example.

Excel Spreadsheet

We began by collecting funding resources in a spreadsheet. The longer the list grows, the more clunky it is to manage. It needs to be transformed into an online database to make it much easier to manage and access by multiple users simultaneously.

The first thing is to create a web based database. The web version matches the order of the columns in our spreadsheet.

MySQL Interface

Next, we will import the spreadsheet into the web database. As you can see, it already appears in a much more manageable context. Notice how each row is numbered. That number will become the unique identifier for that row of information. This will enable us to easily dip into our box and pull out the relevant smaller boxes on the web site.
Data

This looks much cleaner than the Excel spreadsheet but I am not done. This is my “behind the scenes” tool to get started. It is not user-friendly or intuitive so I create a custom content management system for my clients to manage the data.

Web Interface

Now our database can be accessed on our web site for editing. By logging into you site administration, you can enter new information into the system and manage the data that was stored in the excel spreadsheet.

When I click on Edit next to the row I want to review, I am taken to the editing page as shown below.

Edit Page

Here I can pull the content out of the box change it, and put it back.

Web Page

On the public web site, I plug the database into the page. It might look like ordinary text on the page and it is! Now, we can manipulate the text and links, print the entries in a particular order, and search them.

3 ways your web site will differientiate your firm

Monday, June 16th, 2008

When your web site has been designed effectively, you will have a central hub for all your marketing activities.

central_hub

This includes the way you market your firm offline too. My marketing coach, Jeanna Pool teaches small business owners to develop, what she calls, a comprehensive website. According to Jeanna, and I agree completely, a comprehensive website can do the following for your small business:

#1: Your web site will build a case to convince people to work with you. Your site visitors are not just prospective clients; they are strategic alliances who will want to partner with you, prospective employees who want to know if your firm is a right fit for them, vendors who want to know more about you, and even your competition who wants to know what you are up to.

#2: It will motivate people to contact you. Regular web sites don’t provide a call to action, they are nothing more than a glorified brochure. A comprehensive web site motivates site visitors to contact you in more than one way. They can sign up for your e-newsletter, send you an email, call you, and even respond to your blog posting.

#3: A PlaceVision web site provides tools to showcase your work in context. To help you separate your firm from your competition, an image gallery portfolio can be linked to Google Maps to help prospective clients view the geographic distribution of your clients.

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